ORDERING
To order: Use the 'Add to Cart' buttons on the Products page to buy with credit card or Paypal account OR please complete this order form and send it via mail, fax, or e-mail to …In the Garden.




PRICES
We will make every effort to maintain the prices printed. However, we reserve the right to change prices if a supplier increases its price by more than 10%. If there is a typographical error in the price shown, we reserve the right to charge the applicable price. Prices do not include the cost of shipping. Shipping charges will be shown separately on your invoice.


PAYMENT
Please include the order form with your payment.

To order please:

  • send your certified cheque or money order with your order form to:

    … In the Garden
    Box 78086, 377 Heritage Drive SE
    Calgary, Alberta T2V 1N9

    Or

  • fax your purchase order with this order form to:

    (403) 640-4532

    When prepaying for your order through your corporate office or health region, please inform them that the order form must be enclosed with the cheque.

    Sorry, we do not accept credit card purchases at this time.


    SHIPPING CHARGES

    All products are shipped directly from Calgary, Alberta via Canada Post. Please allow six weeks for delivery.

    For deliveries to Canadian provinces:

  • For orders less than $200.00 add 10% of the subtotal or a minimum of $11.00, whichever is greater.

  • For orders greater than $200.00 add 7% of the subtotal.

    Damaged Merchandise / Missing Products
    As soon as the merchandise leaves us in good condition, our liability ceases. Upon delivery of your merchandise, take a good look at the package. If the package is damaged, open it to see if the merchandise is in good condition. Note any and all damages or losses, no matter how slight.

    If the content of your package is damaged, it is your responsibility to call our company within 48 hours to claim the damage and to keep the damaged package for inspection.

    If there is a missing product or an error on our part, call us immediately and we will take care of it right away.


    RETURN POLICY
    If within 30 days, the products have not been used and are in perfect condition, you may return them. You will need to wrap the products carefully and send them back to our warehouse at your expense accompanied by a copy of the invoice and the reason for returning the products. Please be advised that there will be a 10% restocking charge for all returned goods unless they were damaged. After we receive the returned items in perfect condition, we will send you a credit or a refund.


    BACK-ORDERS
    If a product is not available at the time your order is shipped, we will send it to you as soon as it becomes available. The item and the shipping charges will be invoiced separately. If you wish to cancel this item, you must do so by calling us when you receive your initial order.


    WARRANTY
    We will honour all warranties offered by our manufacturers. Simply send us your proof of purchase when making your claim.